Three big moves this week. IBM Think laid out the most explicit "AI operating model" yet. Anthropic planted a flag in financial services with Claude Opus 4.7. And ServiceNow + Accenture made forward-deployed engineering the…
Salesforce, HubSpot, and a quiet new entrant each shipped relationship-graph features in the same week. What they have in common, and what they don't.
The new pricing, the new admin console, and the new SLA. What's different, what's table-stakes, and the one move that should make Microsoft nervous.
Orchestration across vendors, models, and protocols. Why MCP isn't the answer, why A2A might be, and what enterprises are doing in the meantime.